FAQ

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Getting started

How do I link a payment method?

You can link multiple payment methods to your Strike account, including bank accounts and debit cards. Please note that debit cards are only available for users who have completed additional account verification and can only be used for cash deposits at this time.

To link a payment method, follow the steps below:

Bank account:

  1. Tap Account
  2. Tap Payment methods
  3. Tap "Add method"
  4. Select Bank account
  5. Follow the instructions to link your bank via Plaid

Debit card:

  1. Tap Account
  2. Tap Payment methods
  3. Tap "Add method"
  4. Select Debit card
  5. Follow the instructions to link your card

To verify your card, we'll initiate a small, temporary transaction containing a 4-digit verification code in the transaction’s description (STRIKE XXXX). Once you retrieve that code from your bank transaction history, return to the Strike app and input the code by following the debit card steps 1 and 2 shown above.

The verification transaction typically appears within seconds to minutes, but may take longer depending on your bank. The transaction will be removed as soon as your card is successfully verified or after 7 days if the card isn’t verified.