FAQ

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Bitcoin-backed loans

How do I manage my loan in my Loan Center?

Once opened, you can monitor and manage your loan in your Strike app’s Loan Center. You can access the Loan Center by tapping the LTV Tracker, which will appear below your Cash balance once your loan is open:

  • LTV Tracker: This tracker displays your Loan-to-Value (LTV) ratio at a glance, indicating whether your loan is in a healthy, warning, or margin call state, or approaching automatic liquidation.

Your Loan Center

Tapping your LTV Tracker opens your Loan Center, where you can manage all aspects of your loan:

  • Track your LTV: The large percentage at the top of your Loan Center displays your current LTV. Tap the question mark for detailed LTV threshold information, or the LTV chart to review LTV history, including warning, margin call, and liquidation thresholds.
  • Manage your LTV: The "Manage LTV" button below the LTV percentage provides options to lower your LTV and reduce risk by paying cash to reduce principal or adding more bitcoin collateral.
  • Manage payments: The Payments Tile (bottom left) shows your upcoming payment and due date, with a loan progress visualization. Tapping it lets you change payment sources for monthly interest (if applicable) or maturity payments, view your payment schedule, or close your loan early (available 60 days after opening).
  • Review collateral: The Collateral Tile (bottom right) displays your current collateral value, with a visualization tracking it over time above a dotted line indicating your current margin call price. Tapping it shows a detailed collateral chart with value and warning, margin call, and liquidation thresholds.
  • Check loan details: At the bottom of the Loan Center, you'll find your loan amount, collateral, and bitcoin prices for margin calls and liquidations. These amounts adjust automatically when you add collateral or repay principal.

Additional information:

You can track all loan transactions within the Activity screen of your Strike app. You can also access your Loan Agreement in the Strike app by visiting your Account screen > Documents > Loan Documents.

Please note, it is currently not possible to increase your loan amount during your loan. To take out a larger loan or change your loan type, you must first close your current loan and open a new one.

© 2025 NMLS ID 1902919 (Zap Solutions, Inc.)

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