This E-Sign Disclosure and Consent Policy describes how we deliver communications to you electronically. In connection with the Strike Services, certain laws require that we provide disclosures in writing. Without your consent, we are not permitted to provide these disclosures to you online.
If you apply for a loan in a jurisdiction where our credit products are originated by our banking partner, Column N.A., your consent applies to both Strike and Column, and any references to “we” or “us” in this Policy includes both entities.
Electronic disclosures and notices have the same meaning and effect as if we had provided you with paper copies. We may amend this Policy at any time by posting a revised version on the Site or the Apps. The revised version will be effective at the time we post it.
Electronic Delivery of Communications
You agree and consent to us providing and you receiving electronically all communications, agreements, documents, notices and disclosures (collectively, “Communications”) that we provide in connection with your Account and your use of Strike Services. Communications include, but are not limited to, the following:
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Terms of Service, Privacy Notice, and other policies you agree to, including updates;
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Account details, history, transaction receipts, confirmations, and any other Account or transaction information;
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Legal, regulatory, and tax disclosures or statements we may be required to make available to you; and
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Responses to claims or customer support inquiries filed in connection with your Account.
We will provide these Communications to you by (i) posting them on the Site or Apps (ii) sending mobile, push, or other notifications through the Apps, (iii) emailing them to you at the primary email address listed in your Account, or (iv) through other electronic communication such as a text message to the mobile telephone number that you have provided us. Provision by any of these methods will constitute proper notice to you under applicable law. If you do not consent to receiving Communications electronically, you will not be able to open an Account.
You further agree that your electronic signature on agreements and documents has the same effect as if you signed them in ink. Your consent to these terms means that Communications we provide to you electronically shall have the same meaning and effect as if provided in paper form, regardless of whether you actually view those Communications.
Hardware and Software Requirements
In order to access and retain electronic Communications, you will need the following computer hardware and software:
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A computer or mobile device with an Internet connection and the ability to download and run software described in this Section;
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A current version of a program that accurately reads and displays PDF files (e.g., Adobe Acrobat Reader);
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A current web browser that includes 128-bit encryption (e.g., Internet Explorer version 9.0 and above, Firefox version 3.6 and above, Chrome version 31.0 and above, or Safari 7.0 and above) with cookies enabled;
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A valid email address (your primary email address on file with Strike); and
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Sufficient storage space to save past Communications or an installed printer to print them.
Paper Copies
You have the right to receive Communications in paper form. To request a paper copy of any Communication at no charge, please mail us at 200 North LaSalle, Suite 2360 Chicago, IL 60601. Requests to receive paper copies of any Communication will not be treated as withdrawal of consent to electronically receive Communications.
How to Withdraw Your Consent
Your consent to receiving Communications electronically will be valid until such time as you withdraw such consent. You may withdraw your consent to receive Communications electronically by contacting us at [email protected]. If you fail to provide or if you withdraw your consent to receive Communications electronically, we reserve the right to limit, restrict, or immediately close your Account or charge you additional fees for paper copies.
Updating your Information
It is your responsibility to provide us with accurate, and complete contact information (including your email address), and to keep such information up to date. You understand and agree that if we send you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, we will be deemed to have provided the Communication to you.
You may update your information by logging into your account and visiting settings or by contacting our support team at [email protected].